Privacy Policy
Last updated: 15/09/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, apply for an ETA, or contact us for support.
- Personal identification information (name, passport details, date of birth)
- Contact information (email address, phone number)
- Travel information (purpose of visit, accommodation details)
- Payment information (processed securely through our payment partners)
2. How We Use Your Information
We use the information we collect to:
- Process your ETA application and communicate with you about its status
- Provide customer support and respond to your inquiries
- Comply with legal obligations and government requirements
- Improve our services and user experience
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also object to certain processing of your data.
6. Contact Us
If you have any questions about this privacy policy, please contact us at [email protected] or call +1 702-329-4270.